You can call our embryologists at 514-798-2000, ext. 152, to schedule a consultation and ask about the development of your embryos.

Yes, but we recommend you check with the pharmacy beforehand to make sure they have the medication and supplies in stock and that a staff member will be able to explain how to prepare and inject the medication. Some pharmacies don’t carry fertility drugs and will need to order them. To avoid delays, we recommend using a pharmacy specialized in fertility treatments, contact our team for further assistance.

If you’re scheduled for a cycle but your period is late, please call the coordination nurses at 514-798-2000, option 2.

Once your file is complete and has been checked by a nurse, you’ll be sent the form by email.

If your donor sperm is covered by the RAMQ, you can place your order once you’ve filled out your agreement form. Call the nurses at 514-798-2000, option 2, to make sure it arrives before Day 1 of your cycle. If your donor sperm is not covered by the RAMQ, you can place your order at any time.

Yes, you need to fill out an exception drug form. Write to secretariat@cliniqueovo.com and our medical secretary will send it to you.

We’ll send you an email asking you to confirm that you still want to go ahead with the procedure. It might go to your junk mail folder, so check it regularly and keep your patient file updated until you hear from us.

Due to high demand and limited space, we can’t guarantee your insemination will take place during your next cycle. But we do our best to keep up with demand and make sure a patient isn’t refused for two consecutive cycles.

There’s no set rule about having an insemination only every second month. That said, we’re currently experiencing a high demand for insemination. We try to keep up as best we can by giving all our patients the opportunity to have insemination.

Yes, you need to wait for a call from one of our nurses, unless a coordination nurse explicitly told you to start your medication before hearing from her.

You’ll need to see your doctor again, especially if this is your third failed insemination. Your doctor may also want to see you for other reasons.

You need to let our team know by email at infoassistant@cliniqueovo.com. Then it’s up to you to find a doctor who will follow you for the rest of your pregnancy. But you should know that clinique ovo has a prenatal department that can do screening tests and ultrasounds. We recommend that all patients have a viability scan at 7 weeks, either here or somewhere else (in which case, we ask that you send us the report).

Unfortunately, we can’t tell you where you are on the waiting list for a first appointment. But rest assured you’ll be contacted as soon as you’re at the top of the list and a time slot opens up.

The wait time for a first appointment depends on availability and time of year. We can’t tell you how long it will take to see one of our professionals.

The total wait time for IVF varies from case to case and depends on the medical information in each individual file. For these reasons, we’re unable to provide an average wait time.

If you’ve reported your D1 for artificial insemination or for an IVF treatment already underway, we’ll call you within 48 to 72 business hours. Otherwise, it can take 72 hours or more before we call you. These delays, which are completely normal, are factored into the overall process and the medication schedules.

We’ll send you an email asking you to confirm that you still want to go ahead with the procedure. It might go to your junk mail folder, so check it regularly and keep your patient file updated until you hear from us.

You can email our medical records department at archives@cliniqueovo.com. They will send you a form to fill out and send back.

If you wrote to us on the weekend, please allow 24-48 hours for a reply.

If you have questions after your doctor’s appointment, you can email us at suivisinfirmieres@cliniqueovo.com.

For any other question, you can email us at infoinfirmiere@cliniqueovo.com.

To ask about the status of your file or whether we’ve received your documents, you can call our coordination line at 514-798-2000, option 2.

Send us an email at supportportail@cliniqueovo.com. We’ll walk you through the process of unlocking it and changing your email address.

You can call our embryologists at 514-798-2000, ext. 152, to schedule a consultation and ask about the development of your embryos.

You can email the EngagedMD support team at support@engagedmd.com for help.

Yes, you can still book an appointment even if you live in another country or province (other than Québec). For more information about our rates for people not covered by the RAMQ (Québec’s public insurance plan), visit our fertility pricing page: Price list - Clinique ovo

We do not perform tubal ligation reversals at the clinic; you’ll need to have it done in a hospital. Speak to your family doctor or gynecologist for more information.

Patients who want a vasectomy reversal can speak to a urologist at clinique ovo, but the actual surgery will take place at the hospital where the urologist works.

Yes, it’s possible. To discuss your options, you should speak to the doctor in charge of your file at the clinic.

To make the arrangements, email us at transport@cliniqueovo.com or call 514-798-2000, ext. 203.

If you’ve already booked your first appointment, you can upload a copy of your file to your patient portal; otherwise, you can have your current clinic send it by mail or by fax (514-798-2001).